Privacy Policy

Effective Date: August 3, 2025

At MrSMS.io, we are committed to protecting your privacy and ensuring a transparent user experience. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, including virtual number activations, SMS verifications, and account management.

1. Information We Collect

When you use our platform, we may collect the following types of information:

  • Account Information: Email address, password (encrypted), IP address, and account settings.
  • Payment Details: Transaction ID, payment method (e.g., crypto wallet address or gateway ID), but we do not store credit card or full payment data.
  • Service Usage: Logs of purchased numbers, activation timestamps, and SMS delivery status.
  • Technical Data: Device type, browser, operating system, and general location (country-level) via IP.

2. How We Use Your Information

We use collected data for the following purposes:

  • To deliver and manage SMS activation services.
  • To process payments and maintain your balance.
  • To detect fraudulent behavior and ensure security.
  • To improve the functionality and performance of our platform.
  • To communicate with you regarding service updates or support requests.

We do not sell or share your personal data with third parties for advertising purposes.

3. Data Retention

We retain user data only as long as necessary to fulfill service requirements, comply with legal obligations, or resolve disputes. Unused or inactive accounts may be deleted or anonymized after 24 months of inactivity.

4. Cookies and Tracking

MrSMS.io uses cookies to:

  • Maintain secure login sessions
  • Track system performance
  • Improve user experience

You can manage or disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party services for payments (e.g., crypto gateways), analytics (e.g., Google Analytics), and security (e.g., firewall/CDN providers). These services are contractually required to protect your data and comply with privacy regulations.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU), you may have the right to:

  • Access the data we hold about you
  • Request corrections or deletion
  • Object to processing
  • Withdraw consent
  • Request a copy of your data in portable format

You can submit a request via email: [email protected]

7. Data Security

We take data protection seriously and implement technical and organizational measures to secure your information, including:

  • HTTPS encryption across the platform
  • Encrypted password storage
  • Access controls and IP monitoring
  • Secure backups and disaster recovery protocols

8. Children’s Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we discover such data has been provided, we will delete it promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." Continued use of the service implies your acceptance of the latest version.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: [email protected]